Refund policy
At The Beauty Edit Collective, we take the quality and safety of our products seriously. Due to the sensitive nature of beauty and cosmetic products, we do not accept returns or exchanges once an order has been delivered.
All sales are final. We encourage you to carefully review product details, shade descriptions, and any available information before placing your order. If you need help choosing a product or shade, our team is happy to assist before you purchase.
Damaged, Defective, or Incorrect Items
We carefully check all orders before they leave our store. However, if you receive an item that is damaged, defective, or if you receive the wrong product, please contact us within 48 hours of receiving your order at shopthebeautyeditcollective@gmail.com.
Please include:
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Your order number
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Photos or videos showing the issue
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A description of the problem
We will review the issue and work with you to find an appropriate solution.
Incorrect Orders
If you receive an incorrect item due to an error on our part, please contact us before using the product. We will arrange the appropriate resolution.
Non-Returnable Items
Due to hygiene and safety standards, all beauty and cosmetic products are non-returnable and non-exchangeable, including but not limited to:
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Makeup products
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Lip products
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Face products
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Eye products
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Skincare and personal care items
For hygiene reasons, we cannot accept returns on opened, used, swatched, or unsealed beauty products.
Order Changes & Cancellations
Orders are processed as quickly as possible. If you need to make changes to your order or cancel it, please contact us immediately at shopthebeautyeditcollective@gmail.com. We cannot guarantee changes can be made once an order has entered processing or has been shipped.
Questions
If you have any questions about our Refund & Return Policy, please contact us at: